Consumer Guide
Insurance rate changes, claims guides, and consumer rights.
Do AI Insurance Claims Actually Work? What Happens When the Algorithm Says No
Lemonade says it settled a claim in 3 seconds. It also has 10x the expected complaint rate. AI claims processing is faster — but what happens when the algorithm gets it wrong?
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Best Renters Insurance 2026: What Your Landlord Requires vs What You Actually Need
Your landlord says you need renters insurance. Here's what that actually means, how much to pay, and which policies give real protection vs just checking a box.
Read moreWhy Your Insurance Went Up in 2026 — And What You Can Actually Do About It
Auto insurance spiked 46% from 2022 to 2024. Homeowners insurance rose 24%. Here's why rates are rising, which increases are justified, and 5 things that actually work.
Read moreShould You Buy Insurance at Checkout? The Hidden World of Embedded Insurance
You're offered insurance when you book a flight, buy electronics, or check out online. Most of it isn't worth the price. Here's how to tell the difference.
Read moreWhat to Do When Your Insurance Claim Is Denied: A Step-by-Step Guide
Your insurance claim was denied. Now what? Here's the step-by-step process for appealing — when to involve your state insurance department, and what most people get wrong.
Read moreIs Telematics Insurance Worth It? What Driving Data Really Means for Your Premium
Telematics programmes promise lower premiums for good drivers. But they also track your location and share data with your insurer. Here's whether the trade-off is worth it.
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